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What’s agent_ui.exe (ZohoAssist)? Is it safe or a virus?

agent_ui.exe by ZOHO CORPORATION PRIVATE LIMITED with the app description "ZohoAssist" is an executable file that is part of the ZohoAssist software.

This file is responsible for launching the user interface of the ZohoAssist application, allowing users to access the various features and functionalities of the software. ZohoAssist is a remote support and access software that enables users to provide technical assistance and troubleshoot issues on remote computers.

Below are 4 simple steps you can take to see if the agent_ui.exe process is safe or malware.

  1. Scan the executable with Microsoft's built-in tech
  2. Find agent_ui.exe's publisher
  3. Search the executable's hash with VirusTotal
  4. Monitor the executable's behavior

Researched by Carl @ SpyShelter Labs

Recently Detected Threats

A Trojan is a harmful software that pretends to be a legitimate program or file to deceive users into downloading it. It can steal personal information, damage files, or give hackers control over the infected device.

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More about agent_ui.exe on WINDOWS

Who makes agent_ui.exe (ZohoAssist)?

We’ve found ZOHO CORPORATION PRIVATE LIMITED should be the publisher of agent_ui.exe.

How do we know? Our SpyShelter cybersecurity labs focuses on monitoring different types of Windows PC executables and their behaviors for our popular SpyShelter Antispyware software. Learn more about us, and how our cybersecurity team studies Windows PC executables/processes.

What does it mean if someone is the publisher of a PC .exe (executable or process)?

The publisher of an executable is the entity responsible for its distribution and authenticity. Most processes/executables on your PC should be signed. The signature on the executable should have been verified through a third party whose job it is to make sure the entity is who it says it is. Find an unsigned executable? You should consider scanning any completely unsigned .exe on your PC.

Last updated: April 1, 2024

Curious about other processes on your PC?
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Why should you trust us?

Our team at SpyShelter has been studying Windows PC executables for over 15 years, to help fight against spyware, malware, and other threats. SpyShelter has been featured in publications like The Register, PC Magazine, and many others. Now we’re working to share free, actionable, and easy to understand information about Windows executables (processes) with the world, to help as many people as possible keep their devices safe. Learn more about us on our "About SpyShelter” page.

Have any questions? Please join our free public SpyShelter PC Security Forum and talk cybersecurity with our USA-based team. We love talking about PC Security and we’d like to get to know you.

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